Shipping & Delivery

Do you deliver across Qatar?

Yes, we deliver to all major areas in Qatar. Delivery times may vary depending on your location.

How long does delivery take?

Most orders are delivered within 1–3 working days. We’ll notify you once your order is on the way.

Is there a delivery fee?

Yes, a small delivery fee may apply depending on your location and order size. The exact amount will be shown at checkout.

What happens if I’m not home during delivery?

Our delivery team will contact you to reschedule. Please ensure your phone number is correct when placing your order.

Returns & Support

Can I return or exchange items?

If your item is damaged or incorrect, notify us within 48 hours. We’ll arrange a replacement or refund.

Can I request a quotation for large orders?

Absolutely. Email us your product list and quantity, and we’ll send a custom quote.

How can I contact customer service?

You can reach us at +974 5553-9597  We’re happy to help.

What are your customer service hours?

We’re available Saturday to Thursday, 9 AM – 7 PM. Fridays are off.

Products & Quality

What kind of products do you offer?

We specialize in cookware, dinnerware, glassware, kitchen tools, coffee makers, sandwich presses, and more.

Do you sell branded kitchenware?

Yes, we offer a mix of trusted international brands and high-quality local products.

How do I care for my kitchenware?

Each product comes with care instructions. Follow the guidelines on the product page or packaging.

Are your products suitable for professional kitchens?

Many of our items are used by chefs and caterers. Check product descriptions for durability and specifications.

Do you sell appliances like blenders or air fryers?

Yes, we currently offer a selection of small kitchen appliances, including air fryers, sandwich presses, coffee makers, and more. Our collection is growing, and we plan to add even more practical and modern appliances in the near future.

Vendor & Business Inquiries

Can I become a vendor with Grand Bazaar?

Yes! If you offer quality kitchenware, visit our Work With Us page to learn how to join.

Do you offer bulk or wholesale pricing?

Yes, we offer special rates for bulk orders. Contact us directly to discuss wholesale options.

Do you offer student or seasonal discounts?

We occasionally run promotions. Follow us on social media or subscribe to our newsletter to stay updated.